by Michelle A. Barton, Bill Kahn, Sally Maitlis, and Kathleen M. Sutcliffe
April 04, 2022

The authors argue that self-care is no longer enough; instead, leaders should focus on team members taking care of each other. This requires a new approach to managing stress and conflict, framing adversity as a collective and implementing “relational pauses” to talk through difficult emotions related to work. By “struggling together,” employees will improve their well-being, persistence and resilience, communication and knowledge sharing, and coordination and systems thinking.